Shipping & Returns
Shipping
Order processing takes 1-5 business days depending on stock. After the order has been processed, we typically ship 2 times a week - Mondays and Thursdays. We ship from Pitt Meadows, British Columbia and ship with Canada Post.
Canada
FREE standard shipping for orders over $125 for Canadian delivery addresses.
Standard shipping in Canada starts at $9.99 and typically takes between 2-6 business days depending on where you live.
Canadian and US buyers also have the option to pick faster shipping options at check out. We really recommend doing the faster shipping if you are close to your due date or already given birth.
For local buyers, free pick up is available in Pitt Meadows. Please note - hours are typically limited to weekday mornings.
US
FREE standard shipping for orders over $125 for US delivery addresses.
Standard shipping to the USA starts at $11.99 depending on product weight and is typically between 4-15 business days.
US buyers also have the option to pick faster shipping options at check out. We really recommend doing the faster shipping if you are close to your due date or already given birth.
Some US shipments will be charged duties which are on top of our shipping costs and beyond our control. For US shipments, we have no control over how long it takes for your product to get through Customs. Please order with enough time to be sure you receive your order before you need it.
International
Shipping to International destinations shipping rangers from $30-50 and times range between 7 – 30 days. For some countries, tracked shipping may be more than $50. In these cases, we will contact you with a quote so you can decide if you would like to proceed or not.
Some International shipments will be charged duties which are on top of our shipping costs and beyond our control. For International shipments, we have no control over how long it takes for your product to get through Customs. Please order with enough time to be sure you receive your order before baby arrives. Tracking may not be available to some international destinations.
Please note, for some countries, tracking is not provided for shipping. You are welcome to contact us prior to purchasing to see if tracking is included for your country. For those countries without tracking, we will contact you before shipping to confirm that you want to proceed with your order. If you decide to cancel, a full refund will be given. If you decide to proceed with shipping WITH OUT tracking, then you assume the risks associated. We have no control of how long international shipments and customs clearance will take. We will not provide any refund for international customers who agreed to ship with out tracking.
However, we will extend the return dates for you. You have 30 days from the date the product arrived to ship it back to us. So long as we can see it was shipped back to us within those 30 days, and it returns in unworn perfect condition, we will issue the refund once we receive it. The cost of shipping is the responsibility of the purchaser.
Returns & Exchanges
Your satisfaction is important to us. Most of our products may be returned/exchanged with proof of purchase from www.belliesinc.com within 30 days of purchase only if the product has not been worn or used.
Worn or used products cannot be refunded or exchanged.
Returns are NOT accepted for the Upside Down Peri Bottle, The Nipple Pads, any of the balms, opened Peri-Herbs and the Mesh Boxers due to the nature of the product and for hygienic reasons.
The Core Confidence online program has a 5 day return policy. After 5 days, no refunds are accepted.
IMPORTANT TIP
The nature of our fabrics requires a great deal of caution when you first try out the product should you need to return it. To avoid any signs of wear we suggest you leave the Velcro protection covers on the edges to avoid fraying the fabric. If the Velcro touches the elastic it WILL show signs of wear and therefore a refund or exchange will not be possible.
Exchanges
Should you wish to exchange your Ab System, Ab Wrap, Ab Tank or Bellies Band for a new size, please email us with the size you wish to exchange for. Send the unused product with proof of purchase to the address below. After the shipment is received and determined to be unused, not worn and in re-sellable condition, the requested size will be shipped out. The customer is responsible for shipping the exchange to us, as well as any customs and brokerage fees if returning from outside of Canada. Bellies Inc. will cover the cost of shipping your exchange back to you (Canada and US only).
For US Buyers, we encourage you to ship via USPS as they typically do not get caught in customs however, UPS/Fedex typically does. Brokerage/customs fee can range from $30-60, and is the responsibility of the customer so we highly suggest not to send through UPS/Fedex. While USPS shipments do sometimes get stuck in customs, it does not happen as often as it does with UPS. Please see TIPS FOR COMPLETING YOUR CUSTOMS FORM below.
Refunds
Should you wish to return your Ab System, Ab Wrap, Ab Tank or Bellies Band for a refund, please send the unworn and unused product back to the address below with a note stating it is a return as well as your order number.
Customer is responsible for all shipping charges back to seller, as well as any customs and brokerage fees if returning from outside of Canada. For US Buyers, we encourage you to ship via USPS as they typically do not get caught in customs however, UPS typically does. Please see TIPS FOR COMPLETING YOUR CUSTOMS FORM below.
Once the product is received and determined to be unused and not worn and in re-sellable condition customer will receive a refund (less shipping costs, custom duties and brokerage fees if applicable) within 7 business days. Only items that were directly purchased from www.Belliesinc.com will be accepted. If the product you are returning was a gift, we will refund the original purchaser in accordance with the proof of purchase.
If you did not purchase your Ab System, Ab Wrap, Ab Tank or Bellies Band product from Belliesinc.com, please consult the retailer for their return policies. We are not responsible for purchases made at retail locations.
Address for returns:
203 - 12165 Harris Road, Pitt Meadows, BC V3Y2E9
Attn: Samantha Garcia
604-836-0245
